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Cracked screen and a battery that won’t last the day? Here’s how to decide what to fix first, how to check your iPhone’s battery health in Settings, and why genuine Apple parts and Apple Authorized repair matter.
Dropping off your iPhone or iPad for repair? Back it up first. Here’s how to use iCloud Backup, or back up to a Mac with Finder or a Windows PC with the Apple Devices app or iTunes, using Apple’s own steps.
Not every repair shop is the same in Apple’s eyes. Here’s the real difference between an Apple Authorized Service Provider and an independent shop, and what it means for your warranty, AppleCare+ and parts.
Have AppleCare+ on your iPhone, iPad or Mac? Here’s what Apple’s plan covers, what it doesn’t, and how in-store drop-off works at Computers Plus, an Apple Authorized Service Provider in Charleston, WV.
How to prepare your iPhone, iPad or Mac for in-store repair: back up, then turn on Ready for Repair or Trade In (version 27 or later) or turn off Find My (version 26 or earlier).