Pricing notice: prices can change at any time without notice. Final repair pricing is determined after diagnosis, and no repair work is performed until you approve the quoted price. AppleCare+ service fees are set by Apple and subject to change.

Data loss disclaimer

While we take every reasonable precaution to protect the information on your device, Computers Plus, Inc. cannot guarantee that data stored on a device will be preserved during diagnosis or repair. Unforeseen circumstances, including pre-existing hardware failure, storage or logic board faults, required component replacement, software restoration, or a device reset performed as part of the repair, can result in partial or complete data loss. Customers are solely responsible for backing up their data before drop-off, and Computers Plus, Inc. is not liable for any loss of data. Our data service is limited to device-to-device transfer: we do not copy or retain customer files, and we do not offer data recovery.

PC Repairs

ServicePrice
PC software repairs (all software repairs for PC)$159
Virus & malware removal (PC software repair rate)$159
PC screen replacementStarting at $209
Touchscreen modelsStarting at $299
Other PC hardware repairs$159 labor + parts

Parts pricing is determined after diagnosis.

Gaming PC Repairs

ServicePrice
High-performance gaming PC diagnostics & repair$189 + parts

Services include motherboard diagnostics, GPU troubleshooting, power supply replacement, CPU cooling issues, RGB & fan configuration, blue screen & stability issues, and performance optimization.

Gaming PCs are more advanced systems that often require extensive diagnostics, compatibility testing and performance verification. Some gaming PC repairs may require additional time beyond our standard 3–5 business day turnaround.

Game Console HDMI Repairs

ServicePrice
Xbox HDMI port replacement$199
PlayStation HDMI port replacement$199
Add thermal service (Xbox or PlayStation)+$40

Thermal service includes internal dust cleaning, fresh thermal compound application and a thermal performance inspection.

Apple Software Repairs

ServicePrice
iPhone software repairs$29
Mac software repairs (Apple silicon M1, M2, M3 & M4 models)$89

Includes fast software recovery, OS reinstall and updates.

iPhone Repairs

Screen Repairs

ModelPrice
iPhone Air$349
iPhone 14 / 15 / 16 / 17 Pro Max$399
iPhone 14 / 15 / 16 / 17 Pro$349
iPhone 14 / 15 / 16 Plus$349
iPhone 14 / 15 / 16 / 17$299
iPhone 16e / 17e$249
iPhone SE (3rd Gen)$149

Battery Repairs

ModelPrice
iPhone 14–17 & Air$119
iPhone 12–13 (all models)$99
iPhone 12 mini / 13 mini$89
iPhone SE (3rd Gen)$69

Rear Camera Repairs

ModelPrice
iPhone Air$189
iPhone 15 / 16 / 17 Pro Max$269
iPhone 15 / 16 / 17 Pro$239
iPhone 14 / 15 / 16 Plus$189
iPhone 12 / 13 / 14 / 15 / 16 / 17$189
iPhone 12 / 13 / 14 Pro Max$219
iPhone 12 / 13 / 14 Pro$219
iPhone 16e / 17e$149
iPhone 12 mini / 13 mini$189

Back Glass Repairs

ModelPrice
iPhone Air$179
iPhone 15 / 16 / 17 Pro Max$179
iPhone 15 / 16 / 17 Pro$179
iPhone 14 / 15 / 16 Plus$179
iPhone 14 / 15 / 16 / 17$179
iPhone 16e / 17e$179

MacBook Repairs

MacBook Screen Repairs (starting at)

ModelStarting at
MacBook Air M1$479
MacBook Air M2 and later$579
MacBook Air 15″$639
MacBook Pro 13″ M1 / M2$629
MacBook Pro 14″ M1 and later$799
MacBook Pro 16″ M1 and later$899
MacBook Neo$359

MacBook Battery Repairs

ModelPrice
MacBook Air$179
MacBook Air 15-inch$219
MacBook Pro 13-inch$349
MacBook Pro 15-inch and 16-inch$379
MacBook Neo$169

AppleCare+ Service Fees & Deductibles

AppleCare+ service fees are set by Apple, not by Computers Plus, and can change at any time. The fees below are Apple’s published U.S. AppleCare+ service fees; a separate fee applies to each repair. To confirm the latest amounts, see Apple’s current AppleCare+ fees.

iPhone

CoverageFee
Outer display or back glass damage$29
Cover layer-only damage$19
Inner display damage$99
Other accidental damage$99

iPad

CoverageFee
Screen damage*$29
Other accidental damage*$99
Other accidental damage (all other iPad models)$49
Accessory damage (e.g. Apple Pencil, Apple keyboard)$29

*iPad Air (M2 and newer), iPad Pro (M4 and newer), iPad (A16) and iPad mini (A17 Pro).

Mac

Model / coverageFee
MacBook Neo: screen or enclosure damage$49
MacBook Neo: other accidental damage$149
All other Mac models & Apple displays: screen or enclosure damage$99
All other Mac models & Apple displays: other accidental damage$299

Apple Watch

ModelFee
Apple Watch: accidental damage$69
Apple Watch Ultra and Hermès: accidental damage$79

AirPods & Beats

ProductFee
AirPods & Beats: accidental damage$29

Apple TV & Home

ProductFee
Apple TV$15
HomePod mini$15
HomePod$39
Apple HomeView$39

Apple Vision Pro

CoverageFee
Included accessory damage$29
Other accidental damage$299

Theft and loss fees (AppleCare+ with Theft and Loss or AppleCare One) are listed on Apple’s page. Fees last checked October 21, 2026 — see Apple’s current AppleCare+ fees.

Turnaround & Express Service

Standard Service: 3–5 Business Days

Most repairs are completed within 3–5 business days after diagnostic approval and parts availability. Some advanced repairs, special-order parts and gaming system repairs may require additional time.

Express Service: Double the Standard Repair Rate

Need your device repaired faster? Express Service may be available for qualifying repairs and receives priority scheduling. Express Service is offered only when technician workload, repair complexity and parts availability permit. Availability is not guaranteed.

Repair Policies

Estimate & Inspection Fee

Estimate/inspection fee: $49 minimum for non-Apple devices and out-of-warranty Apple devices. It goes toward the repair if you approve it, and is due at pickup if you decline. It does not apply to Apple devices covered by Apple’s warranty or AppleCare.

Warranty

PC, laptop and other non-Apple hardware repairs, and Xbox and PlayStation hardware repairs, carry a limited 30-day parts and labor warranty.

Apple repairs aren’t covered by our 30-day policy. They come with Apple’s 90-day repair warranty: the repair work and the parts used are covered for 90 days from the date of service, and batteries installed in a Mac laptop battery replacement are covered for 1 year. See Apple’s repair terms.

Our warranty doesn’t cover new or unrelated issues, or additional physical damage after the repair.

Warranty repairs must be accompanied by proof of purchase.

Unclaimed Equipment

Equipment not picked up within 30 days of our completion notice becomes the property of Computers Plus, Inc.

Good to know

Frequently Asked Questions

Do I need an appointment to drop off?

Repairs are handled in store, so just bring your device to 301 RHL Boulevard Suite 2, Charleston, WV 25309, Monday–Friday, 9 AM to 5 PM.

When will I know the final price?

Final repair pricing is determined after diagnosis, and no repair work is performed until you approve the quoted price.

What payment methods do you accept?

We accept cash and credit and debit cards. Schools can also pay with a school purchase order.

Do repairs come with a warranty?

PC, laptop and other non-Apple hardware repairs, and Xbox and PlayStation hardware repairs, carry a limited 30-day parts and labor warranty. Virus and malware removal includes one warranty return visit. Reinfection after that visit isn’t covered, since a computer can be reinfected through everyday browsing. Apple repairs aren’t covered by our 30-day policy. They come with Apple’s 90-day repair warranty: the repair work and the parts used are covered for 90 days from the date of service, and batteries installed in a Mac laptop battery replacement are covered for 1 year. See Apple’s repair terms. Our warranty doesn’t cover new or unrelated issues, or additional physical damage after the repair. Warranty repairs must be accompanied by proof of purchase. See our repair policies.

Is there an estimate fee?

Estimate/inspection fee: $49 minimum for non-Apple devices and out-of-warranty Apple devices. It goes toward the repair if you approve it, and is due at pickup if you decline. It does not apply to Apple devices covered by Apple’s warranty or AppleCare.

My device isn’t listed. Can you still help?

Call 304.744.1832 for a quote.

Prices are subject to change at any time without notice. Final repair pricing is determined after diagnosis, and no repair work is performed until you approve the quoted price. AppleCare+ service fees are set by Apple and subject to change.