SMS Opt-In

Computers Plus – how customers opt in to text messages

Computers Plus, Inc. · 301 RHL Boulevard Suite 2, Charleston, WV 25309 · (304) 744-1832

Customers opt in only in person, at device drop-off, on our check-in form. The customer sees their mobile number and an optional checkbox (unchecked by default), checks it if they want texts, and signs. The same opt-in section and signature print on the customer’s repair receipt. Leaving the box unchecked does not affect service.

Opt-in language on the form (verbatim):

Yes, text me at the mobile number above. By checking this box and signing, I agree to receive SMS repair status updates, quote approval requests and pickup reminders about my repair from Computers Plus. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. SMS Terms: https://comppluswv.com/sms-terms/ Privacy Policy: https://comppluswv.com/privacy-policy/

Confirmation text sent right after opt-in:

Computers Plus: You’re signed up for repair updates for ticket #12345. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

1. Check-in form on the in-store iPad (before the customer opts in)

Check-in signature screen with mobile number, unchecked SMS consent box, printed name and signature fields
Mobile number field, SMS consent checkbox unchecked by default with the full opt-in language, printed name and signature line.

2. The same form, completed and signed by the customer

Check-in signature screen with SMS consent box checked and customer signature
Customer checked the box, printed their name and signed.

3. Printed repair receipt the customer signs and keeps

Printed customer receipt with SMS opt-in section and signature line
Customer receipt section of the printed 8.5×11 repair tag.
Close-up of printed SMS opt-in section: checkbox, mobile number, opt-in language, signature line
Close-up: checkbox, mobile number, full opt-in language, customer signature line and date.

Download the opt-in proof (PDF)

SMS Terms: https://comppluswv.com/sms-terms/ · Privacy Policy: https://comppluswv.com/privacy-policy/

Images show sample data only (customer “Pat Sample”, (304) 555-0100), not a real customer.