Screens · Batteries · Cameras
iPhone & iPad Repair in Charleston, WV
Cracked screen or a battery that won’t last? As an Apple Authorized Service Provider, Computers Plus repairs iPhone and iPad devices locally. Drop it off at our store or call 304.744.1832.
- Apple Authorized Service Provider
- Battery repairs from $69
- Local, in-store service
Pricing
iPhone Repairs
Price ranges by model. See your exact model on our pricing page.
| Repair | Price |
|---|---|
| Screen repair | $149–$399 by model |
| Battery repair | $69–$119 by model |
| Rear camera repair | $149–$269 by model |
| Back glass repair | $179 |
| iPhone software repair: fast software recovery, OS reinstall, updates | $29 |
See prices for your exact model on our pricing page.
Prices can change at any time without notice. Final repair pricing is determined after diagnosis, and no repair work is performed until you approve the quoted price. Full price list.
iPhone Models on Our Price List
iPhone 17, 17 Pro, 17 Pro Max and 17e; iPhone Air; iPhone 16, 16 Plus, 16 Pro, 16 Pro Max and 16e; iPhone 15 and 14 series; iPhone 12 and 13 series (including mini); and iPhone SE (3rd generation). Available repairs vary by model.
Need a laptop fixed too? We also offer Mac and MacBook repair, and we’ve been repairing devices in Charleston since 1980.
iPad Repairs
iPad repairs: call us for a quote at 304.744.1832.
Bringing in an Apple device?
Turn on Ready for Repair or Trade In (version 27 or later) or turn off Find My (version 26 or earlier), and back up first.
Data loss disclaimer
While we take every reasonable precaution to protect the information on your device, Computers Plus, Inc. cannot guarantee that data stored on a device will be preserved during diagnosis or repair. Unforeseen circumstances, including pre-existing hardware failure, storage or logic board faults, required component replacement, software restoration, or a device reset performed as part of the repair, can result in partial or complete data loss. Customers are solely responsible for backing up their data before drop-off, and Computers Plus, Inc. is not liable for any loss of data. Our data service is limited to device-to-device transfer: we do not copy or retain customer files, and we do not offer data recovery.
Backup help: How to back up your iPhone or iPad · Apple: How to back up your iPhone, iPad, and iPod touch
iPhone & iPad repair
Apple Repairs, Done the Authorized Way
As an Apple Authorized Service Provider, Computers Plus provides carry-in repair service: you drop off your device at our store and we handle the rest.
Apple-Certified Technicians
Your repair is handled by Apple-certified technicians using Apple diagnostic tools.
Genuine Apple Parts
We repair Apple devices with genuine Apple parts.
AppleCare+ Accepted
Covered repairs at no charge beyond any AppleCare+ service fee, which Apple sets.
Timely Service
Most repairs are completed within 3–5 business days after diagnostic approval and parts availability. Some advanced repairs and special-order parts may require additional time.
Covered repairs
If the repair is covered by Apple’s warranty, an AppleCare+ plan or your consumer-law rights, we perform it on Apple’s behalf at no charge for covered hardware repairs, apart from any AppleCare+ service fee that applies. There’s no estimate or inspection fee for covered repairs.
Repairs that aren’t covered
Accidental damage that AppleCare+ doesn’t cover, out-of-warranty issues and software issues are charged repairs. You get a written estimate first, and work begins only after you approve it. Our $49 minimum estimate/inspection fee applies to out-of-warranty Apple devices and goes toward the repair if you approve it.
Six simple steps
How Your Apple Repair Works
01
Drop Off in Store
Bring your iPhone or iPad to 301 RHL Boulevard Suite 2, Monday–Friday, 9 AM to 5 PM. Back it up, know your passcode (you’ll enter it yourself if it’s needed), and turn on Ready for Repair or turn off Find My.
02
We Check Your Device & Coverage
We look at the problem and check whether it’s covered by Apple’s warranty, AppleCare+ or consumer law.
03
Approve Your Written Estimate
You get a written estimate, and no work starts until you approve it. Covered repairs: no charge beyond any AppleCare+ service fee.
04
Diagnosis & Repair
Apple-certified technicians diagnose your iPhone or iPad with Apple diagnostic tools and repair it with genuine Apple parts.
05
Ready for Pickup
We let you know when it’s ready. You can check on it from our Track My Repair page.
06
Pick Up
Pick up your iPhone or iPad along with your repair documentation.
Good to know
Frequently Asked Questions
Do I need to turn off Find My?
Before you drop off your iPhone or iPad, either turn on Ready for Repair or Trade In (iOS 27 or iPadOS 27 or later) or turn off Find My (iOS 26 or iPadOS 26 or earlier). Follow our step-by-step guide.
How much does an iPhone screen repair cost?
iPhone screen repairs range from $149 (iPhone SE, 3rd generation) to $399 (iPhone 14 / 15 / 16 / 17 Pro Max). See all models.
Can you replace my iPhone battery?
Yes. iPhone battery repairs range from $69 to $119 depending on model. See all models.
Do you accept AppleCare+?
Yes. We handle AppleCare+ repairs for iPhone and iPad in store. AppleCare+ service fees for iPhone are $29 for outer display or back glass damage, $19 for cover layer-only damage, $99 for inner display damage and $99 for other accidental damage. Fees are set by Apple and can change at any time. See all AppleCare+ fees or see Apple’s current AppleCare+ fees.
How long does an iPhone repair take?
Most repairs are completed within 3–5 business days after diagnostic approval and parts availability. Some advanced repairs and special-order parts may require additional time.
Do iPhone and iPad repairs come with a warranty?
Apple repairs aren’t covered by our 30-day policy. They come with Apple’s 90-day repair warranty: the repair work and the parts used are covered for 90 days from the date of service, and batteries installed in a Mac laptop battery replacement are covered for 1 year. See Apple’s repair terms. Warranty repairs must be accompanied by proof of purchase. Repair policies →
Is there an estimate fee?
For Apple devices, there’s no estimate or inspection fee when the repair is covered by Apple’s warranty, AppleCare+ or consumer law. Our $49 minimum estimate/inspection fee applies only to out-of-warranty Apple devices (and to non-Apple devices); it goes toward the repair if you approve it, and is due at pickup if you decline.
Do covered iPhone and iPad repairs cost anything?
If the repair is covered by Apple’s warranty, an AppleCare+ plan or your consumer-law rights, we perform it on Apple’s behalf at no charge for covered hardware repairs, apart from any AppleCare+ service fee that applies. There’s no estimate or inspection fee for covered repairs.
Ready to get your device fixed?
Drop off your device at 301 RHL Boulevard Suite 2, Charleston, WV 25309, or call 304.744.1832 with questions. Open Monday–Friday, 9 AM to 5 PM.